Enjoy free delivery on all CADO orders over £20. Shop your favorite cases with no extra delivery costs.
Delivery & Return Policies
At CADO Cases, we are committed to providing you with a smooth and hassle-free shopping experience, ensuring that your order arrives quickly and is exactly what you expected. Our delivery and return policies are designed with your convenience in mind.
Delivery Policy
We offer reliable delivery options to ensure your CADO case reaches you in the best possible time frame.
- Standard Delivery: Most orders will be delivered within 3–5 business days.
- Express Delivery: Need it faster? Choose express delivery for 1–2 business day delivery (available for select locations).
- Order Tracking: Once your order has been dispatched, you'll receive a tracking number so you can monitor its progress.
- Delivery Fees: Delivery charges depend on the delivery method and your location. Orders over a certain amount may qualify for free delivery.
- International Delivery: We offer delivery to select international destinations, though additional duties and taxes may apply.
Return & Refund Policy
Your satisfaction is important to us. If you are not completely happy with your purchase, we offer a simple and straightforward return and exchange process.
- Return Window: Most products can be returned within 30 days of purchase for a full refund.
- Condition: To qualify for a return, items must be in their original condition and packaging, with all accessories and documentation included.
- Return Process:
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Initiate a Return – Get in touch with CADO Cases Customer Support or log into your account to start the return process.
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Receive a Prepaid Label – For eligible returns, we will provide a prepaid return label.
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Send It Back – Simply drop off your return package at the specified courier service.
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Get Your Refund – Refunds are processed within 7–10 business days after we receive the returned item.
Exchanges & Warranty
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Defective or Damaged Products: If your item arrives faulty or develops an issue, reach out to our customer support team for a free replacement or repair under warranty.
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Extended Warranty: Some CADO Cases products come with an extended warranty for extra peace of mind and additional coverage.
FAQ's
Q. What type of products does CADO Cases offer?
CADO Cases specializes in high-quality, durable cases designed to protect your tech devices, including phones, tablets, and laptops. The brand blends functionality with sleek, modern design to offer stylish protection for your gadgets.
Q. What payment methods does CADO Cases accept?
CADO Cases accepts most major credit and debit cards, including Visa, MasterCard, American Express, and PayPal for a secure and easy checkout experience.
Q. What is CADO’s return policy?
Yes, CADO Cases ships to select international destinations. Please note that additional duties and taxes may apply depending on your location.
Q. What is CADO Cases' return policy?
Most items can be returned within 30 days, provided they are in original, unused condition with all packaging and accessories intact.
Q. Are CADO Cases products true to size?
Yes, CADO Cases' products are designed to fit specific device models. Be sure to check the product details and ensure compatibility with your device before purchasing.
Q. Does CADO Cases have a physical store?
CADO Cases primarily operates online but offers a seamless and user-friendly shopping experience on its website for all customers.
Q. How long does CADO Cases take to deliver orders?
Standard delivery within the UK typically takes 3–5 business days. Express delivery options are available for faster delivery.
Q. Does CADO Cases offer eco-friendly products?
Yes, CADO Cases uses sustainable materials in many of their products and prioritizes ethical manufacturing processes.