Riding Times offers free delivery on all e-scooter and e-bike orders within the contiguous United States. Orders are mainly delivered through FedEx Ground. Delivery is not available to Puerto Rico, Guam, Alaska, or Hawaii.
Delivery & Return Policies
Riding Times works hard to make sure your shopping experience is easy, from the moment you place your order to the time it arrives at your door. Whether you're buying an e-bike or an accessory, they aim for smooth and timely delivery with simple return options.
Delivery Policy
Riding Times ships orders quickly and securely across the U.S.
- Free Delivery: Available on all e-scooter and e-bike orders within the 48 contiguous states.
- Delivery Time: Most orders arrive within 3–7 business days.
- Delivery Method: Orders are shipped via FedEx Ground.
- Tracking: Once your order ships, you’ll get a tracking link to follow your delivery.
- Limitations: Delivery is not available to Puerto Rico, Alaska, Hawaii, or Guam.
Return & Refund Policy
If you change your mind or something isn’t right, Riding Times has a clear return process.
- Return Period: You can return products within 14 days of receiving them.
- Item Condition: Products must be unused, in original packaging, and good condition.
- Return Delivery: Return costs are usually the customer’s responsibility unless the item is faulty or incorrect.
- Refund Time: Once your return is received and checked, refunds are issued within 5–10 working days.
- Damaged Items: If something arrives broken or wrong, contact support within 7 days for help or a replacement.
FAQ's
Q. What is Riding Times?
Riding Times is a brand that offers high-quality e-scooters, e-bikes, and accessories designed for urban riders, focusing on style, performance, and convenience.
Q. How fast can the e-bikes go?
Riding Times' e-bikes can reach speeds of up to 28 mph, depending on the model and terrain, providing a smooth and fast ride.
Q. How long does the battery last on an e-bike?
The battery life varies by model but generally lasts between 25 to 50 miles on a full charge, depending on the rider’s weight, terrain, and riding style.
Q. How do I charge my e-scooter or e-bike?
Simply plug the included charger into the bike’s charging port. Most e-bikes and e-scooters fully charge in 4–6 hours.
Q. Are the e-scooters and e-bikes waterproof?
Riding Times e-scooters and e-bikes are water-resistant but not fully waterproof. They can handle light rain, but we recommend avoiding heavy rain or submerging them in water.
Q. Do I need a license to ride an e-scooter or e-bike?
In most areas, you don’t need a license to ride an e-scooter or e-bike, but it’s important to check your local regulations regarding age, helmet use, and where you can ride.
Q. What is the weight limit for Riding Times e-bikes?
The weight limit for most of Riding Times' e-bikes is around 250-300 lbs, but it's best to check individual product specifications for exact details.
Q. Can I test ride a Riding Times e-scooter or e-bike?
Yes, check the website for local demo events or visit select authorized retailers for test rides.
Q. What payment methods does Riding Times accept?
Riding Times accepts all major credit cards, PayPal, and select digital wallets, making it easy to complete your purchase.
Q. Does Riding Times offer warranty coverage?
Yes, Riding Times offers a limited warranty on all e-scooters and e-bikes to cover manufacturing defects. Be sure to review the warranty details on each product page for more information.